Frequently Asked Questions
Common questions about earning, redeeming, and managing your account.
How do I earn points?
You earn points through routine digital tasks such as shopping at partner brands, completing surveys, and participating in our games.
What is the point value?
100 points are equivalent to ₹10. This conversion rate applies to all rewards and cashback options available on the platform.
How can I redeem rewards?
Log in to your account, browse the catalog of available rewards, select the one you want, and confirm your redemption request.
How long does it take to receive?
Our average payout time is 3-5 business days. You will receive an email notification once your reward has been successfully credited to your account.
Can I track my balance?
Yes, you can track your current balance and view your earning history directly within your dashboard after signing in to e-PointHub.
What if I have an issue?
If you encounter any technical issues or have a question about your account, please contact our support team via the help center or email.